Skip to content

Jacklistens.Com – Jack In The Box Customer Survey is a website where you can participate in the Jack In The Box customer survey. The survey helps the restaurant learn what customers think of them and improve its services. In return, customers will get a buy one get one free Jumbo Jack or Supreme Croissant.

In the survey, you must answer questions on the quality of food, employees’ professionalism (hospitality & availability), the restaurant’s ambiance, offers, product pricing, and more.

Note: You must enter within three (3) days of your purchase at Jack In The Box restaurant.

Jacklistens survey

JackListens.Com – Share Your Thoughts on Your Recent Visit

The survey is simple to complete as it only takes a few minutes. All customers need to do is enter their receipt code. It would help if you had a Jack in the Box receipt and answered a few questions about their experience.

After completing the survey, customers will receive a validation code. You must redeem the free Jumbo Jack or Supreme Croissant code.

Customers are encouraged to take the survey to help Jack in the Box improve their services. Your feedback provides a chance for the best customer experience possible.

Why Is Jack’s In The Box Conducting A Customer Survey?

Jack In The Box genuinely wants customers to have an exceptional experience whenever they visit.

By surveying how customers think of their services, Jack In The Box can learn from their mistakes and improve service quality.

According to the survey, the customer can only redeem their offer by revisiting the restaurant. That means recurring customers can increase after the survey. It benefits the company by getting closer to its customers and building brand value.

If you’d like to share a photo from your experience, please use the link below. This way, you can show the company how good or bad the restaurant’s ambiance or the quality of food, etc.

What Does A Customer Need To Access The Jack Listens?

You must enter the Restaurant store number at the top of your receipt.

Also, the customer must validate the survey via a 14-digit survey code.

So, the customer must possess a valid Jack In The Box purchase receipt. From the token, you can find the survey entry code.

As shown in the picture below, one can easily find the store number & 14-digit entry code on the receipt. survey receipt

The entrant must remember that the entry code is valid for only three (3) days.

Within three days, you must access the official Jack In The Box survey portal online and complete the survey.

Jack Listens Survey Details

Receipt validity:Three (3) days
Entry Limit:One coupon per guest visit
Location:United States
Prize:Free Jumbo Jack or Supreme Croissant
Methods:Online survey or Phone call
IVR Phone Number:1-858-876-0461
Is a purchase necessary?Yes
Here are the essential details for customers participating in the Jacklistens survey.

Jacklistens.Com Survey Rules

  1. The entrant must purchase food to take the survey. From the purchase, you will get a receipt with a survey code.
  2. You must be a legal resident of the United States to take the survey.
  3. The participant must be 18 years old.
  4. The participant should make a survey entry within three days.
  5. Only one survey access per receipt.
  6. Jack In The Box employees and their families are not eligible.
  7. You cannot transfer the offer code.
  8. The code is valid for seven (7) days after completion of the survey.

What Are Jack Listens Rewards?

One can redeem a coupon validation code by taking the Jack In The Box restaurant customer satisfaction survey. 

The survey prize is buying one get one free Jumbo Jack or Supreme Croissant on their next visit.

Jacklistens Survey prize

Previously, some of the restaurants offered free tacos as a reward for the survey.

Please write the validation code on your survey invitation to redeem.

You can enter the survey at or call 1-858-876-0461.

How To Participate In Jacklistens.Com Survey Online?

Time needed: 5 minutes

Take the Jack In The Box guest satisfaction survey at

  1. Visit website:

    To participate in the Jack In The Box survey, you must access within three days of your recent visit. homepage

  2. Select Language:

    Choose a language from English or Spanish (Español).
    Select Jacklistens survey language

  3. Enter Survey Code:

    Enter the 14-digit Jacklistens coupon code to start.
    Find 14-digit survey code from the Jack In The Box receipt

  4. Share Your Visit Details:

    Answering questions about your most recent Jack In The Box visit would be best.
    1. Which day did we serve you? & At what time did we help you?
    2. Select How Did You Dine With Jack In The Box:
    3. Choose how you dine with the restaurant from the following options: drive-thru, dine-in, carry-out, and delivery by service (Uber Eats, Grubhub, Postmates, Doordash, etc.).
    your Jack In The Box restaurant visit information

  5. Share Your Feedback:

    Kindly rate your satisfaction with visiting the Jack In The Box fast food restaurant. Please describe your recent experience, including anything that wowed and frustrated you. Please be detailed and mention any employee by name or description.
    Share your feedback on Jack In The Box restaurant

  6. Note Validation Code:

    Upon completing the survey at, you will receive a validation code to redeem on your next visit. Please write it down on your receipt.
    Note down the jacklistens survey validation code

  7. Redeem The Offer Code:

    Visit the restaurant with your receipt and redeem the code while ordering.

Questions Asked In The Jack Listens Survey

Please answer the following questions about your recent Jack in the Box visit.

  1. Which day did we serve you? & Please enter the time you visited using the hh: mm format.
  2. Was your order accurate?
  3. How did you dine with us?
  4. Please rate your overall satisfaction on this visit.
  5. How would you recommend Jack in the Box to a friend or colleague?
  6. Did the team member confirm your order when handing you your food?
  7. Did you place and receive your order in a reasonable amount of time?
  8. Were employees friendly and comforting?
  9. Was the restaurant clean?
  10. Did the food taste good?
  11. How many times have you visited this location in the past four weeks?

How To Redeem Customer Survey Offer Code?

  • Once the survey is over, you will get an offer code on the screen. 
  • Write down the survey offer code on your receipt.
  • Customers can now redeem their invitation during their next Jack in the Box visit.
  • Bring the receipt to the Jack In The Box restaurant.
  • Buy a Jumbo Jack or Supreme Croissant and get one free.

Jack In The Box Customer Support

We appreciate your feedback and hope you will revisit the restaurant very soon.

That’s how you participate in the Jacklistens Survey at Www.Jacklistens.Com to win a Free Jumbo Jack or Supreme Croissant.

10 thoughts on “Jacklistens.Com – Jack In The Box Customer Survey”

  1. I visited Jack in the Box #255 in Montebello, CA. They have excellent customer service and time management, and they do a fantastic job.

  2. I had excellent service from the Brawley Jack In The Box store #3036 at 6:00 P.M. from an employee named Paula. She was very friendly, and it made the experience very enjoyable.

  3. I love coming to this Jack in the Box in the afternoons because a pretty young lady, Samanta, always satisfies me with my food and helps her coworkers out to get out the fast food. I love it! Thank you!

  4. I am complimenting Christo at location #5350 in Torrance, CA. Outstanding service, and he was so lovely even when I had a change to my order. Please pass this along to his manager.

  5. The manager at the window was very polite. She offered me the $6 Jack pack when I ordered a chicken sandwich, and I was delighted with the service at this location.

  6. When I stopped by Jack in the Box #3696, I was helped by Josue. He is a fantastic guy. I have had bad experiences before, but since he has been there, I have had no issues when he is the person at the window. He does a great job and is always friendly!

  7. I visited Jack in the Box today on Lawrence and had the best experience at this location in a LONG time. Thanks for getting this restaurant under control!

  8. I visited Jack In The Box #1656 store on 8-30-23. Brandan was detailed and highly professional. That is the best customer support I have ever received.

  9. Night shift always does competently with customer service and time management, even when the drive-thru line is long. They are always compliant. The cook, Lisa, is remarkable.

Leave a Reply

Your email address will not be published. Required fields are marked *